Frequently Asked Questions
Q: What is your turnaround time?
A: The normal turnaround time is 5 working days (1 week) for each process. Larger jobs (over 20 pieces) will take longer. For example, a job that just requires photography of artwork or having prints made will take 1 week. A job that requires both photography and printing takes 2 weeks.
Q: I'm in a rush, can you do my work quicker?
A: We can often do work on a "rush basis" but rush charges will apply.
Q: I can't leave my artwork at your studio, can you photograph it while I wait?
A: If needed, we can usually photograph your artwork while you wait. Rush charges will apply.
Q: How much do you charge?
A: Photography of 2D artwork such as paintings or drawings are charged at a flat rate per piece based on the size of the artwork. Photography of 3D artwork such as sculpture are charged at an hourly rate. Printing charges are based on the size, quantity, and type of paper you want to print on. Click here for a price list PDF (right click or control click to download).
Q: Is there a minimum order?
A: There is a $100 minimum on all orders.
Q: What are your hours?
A: By appointment only. It's very easy to make an appointment, just send and email or call the studio. Click here.
Q: I lost the digital files that you made for me, can you provide another copy?
A: We keep an archive of all the work we do for our clients. We actually keep multiple copies of this archive located in 2 different locations to always ensure that we can produce a new cd, offer downloads, or make prints of any artwork we have photographed in the past.
Q: I'm applying for a show and they've requested that my images be sized and formatted to their specifications, can you help me?
A: If you give us the particular specifications at the time we're photographing your artwork, we can provide you with an additional set of files to those specifications at no additional charge. If you need this done later on, we can do it for a fee or instruct you on how to convert the files yourself.
Q: You photographed my artwork a while back and now I want to have a print made, do I need to bring the artwork back in?
A: We can make very good prints from photography we have done in the past without requiring you to bring your artwork back in. However, the best practice is to have the artwork on hand during the printing process for color comparison. That way we can adjust the file if needed to match the print to the original as closely as possible.